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| My Day of frustration with Shaw! | |
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| Topic Started: Aug 30 2016, 04:04 PM (589 Views) | |
| swing | Aug 30 2016, 04:04 PM Post #1 |
swing
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Thursday I called Shaw, after noticing my online bill which I had negotiated for 60.00 + tax was now 72.45. I was told all Shaw prices went up 6.00 per month in August! My next question was how can we reduce this bill? Unlike the guy I previously spoke with, this woman I could hardly understand, a combination of her accent, and my hearing! She could view my plan online and advise me, but instead sent various labyrinth plans all originating in Wpg., I live in Edmonton. She said she would give me a return call on Saturday. No call came but a service forum did, of which I gave her service a less than stellar rating! She sent out the Edmonton channels, for me to choose, yet again so complex and confusing at least to me! I'd written down all the channels I wanted, she assured me the personal plan was the one that would fit the channels I wanted, plus I had to pay for 3 extra that weren't included. Tonight upon turning on the T.V. to watch the 6 p.m. news, I discover I cannot access Calgary CTV. I flip between our news and theirs, also Vancouver. Vancouver is also not accessible, nor is CNN, and many more! She explicitly said I'd have the channels I quoted that I watch plus the extra 3. Another call, this time I reached a fellow in Vancouver that I could relate to. He reinstated my former channels, known as Popular T.V. for the original cost, and threw in the movie channel fro 3 months, for my aggravation! I will find another way to cut costs lol! Being the skeptic am, I surmise she was evening the score due to the poor service rating I submitted! |
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| Durgan | Aug 30 2016, 07:07 PM Post #2 |
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Veteran Member
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Cut costs? Cancel the whole shebang. Take your life back. |
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| Trotsky | Aug 31 2016, 12:42 AM Post #3 |
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Big City Boy
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At first blush, I thought you were having a hard time reading George Bernard, swing. |
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| Trotsky | Aug 31 2016, 12:45 AM Post #4 |
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Big City Boy
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Durgan, Not all of us have JUICING to fill our lives. |
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| FuzzyO | Aug 31 2016, 01:17 AM Post #5 |
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Living so close to the home of the Shaw Festival (Niagara-on-the-Lake) I had a similar initial reaction. laugh123 |
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| angora | Aug 31 2016, 02:15 AM Post #6 |
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WWS Book Club Coordinator
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Old Bernard is hard to reach these days. :) |
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| Olive Oil | Aug 31 2016, 05:21 AM Post #7 |
Gold Star Member
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Another Shaw customer here. I'm thinking of getting rid of the movie channels and hope I can get HB0 without Movie Central. Not quite ready to call them yet with so much else going on but I want to get my bill down. I have Internet, Phone,Wifi, and Cable from them. All in all, I'm pleased with the service but not the cost. |
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| swing | Aug 31 2016, 05:49 AM Post #8 |
swing
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At first blush, I thought you were having a hard time reading George Bernard, swing. Sorry I wasn't more specific, sometimes I'm too much in "my own little world"! |
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| swing | Aug 31 2016, 05:57 AM Post #9 |
swing
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Another Shaw customer here. I'm thinking of getting rid of the movie channels and hope I can get HB0 without Movie Central. Not quite ready to call them yet with so much else going on but I want to get my bill down. I have Internet, Phone,Wifi, and Cable from them. All in all, I'm pleased with the service but not the cost. You're paying them a lot of $$ I assume with all those services. Our high speed internet is with Telus got them down to 30.00 per month from 60, a promotion for 6 months. I'll take it! We just have cells phones now with Rogers. Our cable is with Shaw it was 90.00 for what I'm now getting for 72.00. We don't have any movie channels. |
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| swing | Aug 31 2016, 05:59 AM Post #10 |
swing
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Cut costs? Cancel the whole shebang. Take your life back. No afraid not, I like to know what's going on in the world and of course my various fluff programs! |
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| Trotsky | Aug 31 2016, 06:18 AM Post #11 |
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Big City Boy
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The curse of "choose your own channels." |
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| Not That Esme | Aug 31 2016, 08:33 AM Post #12 |
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Blue Star Member
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Ha! Being unfamiliar with “Shaw,” and having misread “Shaw!” I imagined this involved a misadventure with a windswept shawl…:-) |
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| Darcie | Aug 31 2016, 08:53 AM Post #13 |
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Skeptic
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laugh123 Aren't we all? :wineglasssmile.gif: |
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| Dialtone | Aug 31 2016, 11:05 AM Post #14 |
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Gold Star Member
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My son has been with Shaw for over 15 yrs, got so POed with them last month, has gone completely with Telus. DSL is much more reliable, and no sharing of internet bandwidth. |
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| friendshipgal | Aug 31 2016, 11:10 AM Post #15 |
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Guess everyone wants their own Trudashians
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We are also with Shaw satellite and pay way too much, I'd like to get rid of some of it but hubby wants his sports channels and I want my news channels so we can't agree about what to get rid of... We don't even have HBO or the movie channels but pay about $100. a month.... way too much I'd like to cancel everything except the basic but keep the BBC and HGTV... |
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