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| Laminate flooring dispute | |
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| Topic Started: Apr 19 2012, 08:37 PM (1,002 Views) | |
| Deleted User | Apr 19 2012, 08:37 PM Post #1 |
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Deleted User
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2 yrs. ago I had laminate flooring installed in my living/dining/den area. It was not long afterwards that I noticed the floors were "peaking" badly in the den and starting in the living/dining. Also at times there was squeaking near the doorway to the bedroom. why would a floating floor squeak from time to time? The flooring I purchased was very expensive and not a cheap grade. The floor also chipped in my office Under my desk where I place my feet. Manufacturer or my flooring is Torley's and the store where I made the purchase and installation is Jordans. I have been fighting with Torley's & Jordans for a year now to have the flooring replaced. Torley's give a lifetime warranty. Not so, they dragged their feet for months, replaced a few boards which peaked again and tried to say I put water on the floor or their is water coming from somewhere. They refused to stand behind their warranty so Jordans foot the bill. The floor is "peaking" again & they came out and said it was because of my office chair. Helloooo!!! My friend has her office chair on their laminate floor and it is not "peaking" so I say that is a lame excuse on the part of Jordans & Torley's. I spent hours googling and searching for answers and it all comes back to improper installation. However, since Jordans cannot locate their installer or even have a record of who it was, they claim it is how I clean the floor that is damaging it. I only use Torley's cleaner [expensive like gold] according to instructions. Jordan's deny the floor was improperly installed. I produced copies of my research and in each instance it came back as poor installation. A rep from Torley's and Jordans Manager were at my home a couple of weeks ago and I have not heard back since. I did tell them that I was not going away by being ignored and told them I want the floor issue settled soon. Just how long does it take them to find a solution as it's been ongoing for a year now. I will give them until the end of this month and feel it is time to send a legal letter to them to resolve this issue immediately. Laminate flooring issues here: - http://www.laminatefloorings.net/lm_issues.htm Your thoughts on this situation? |
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| wildie | May 2 2012, 03:17 AM Post #46 |
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Veteran Member
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How come there's no interest in laminate flooring, anymore? |
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| campy | May 2 2012, 04:07 AM Post #47 |
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Handyman Extraordinaire
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Carpetting and laminate flooring are fads that come and go. The previous generation covered the flooring with carpets. The new generation takes them off. It's the same as music. The previous generation hates the new generation's music. (Or should I say loud noise). |
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| Kahu | May 2 2012, 09:53 AM Post #48 |
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:roflol:: :appl.gif: |
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| 1 user reading this topic (1 Guest and 0 Anonymous) | |
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