Symantec Anti-Virus Update Crashes Windows XP Computers

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Symantec Anti-Virus Update Crashes Windows XP Computers
Topic Started: Jul 17 2012, 05:50 PM (252 Views)
Deleted User	Jul 17 2012, 05:50 PM Post #1
Deleted User	Quote: Symantec Anti-Virus Update Crashes Windows XP Computers 16 July 2012 \| 01:27 PM ET \| Paul Wagenseil, SecurityNewsDaily Managing Editor Put together an anti-virus update, new-fangled encryption technology and a 11-year-old operating system, and what do you get? Security giant Symantec admitted Friday (July 13) that updates pushed out to several of its software products two days earlier had caused computers running Windows XP to crash and display the dreaded "Blue Screen of Death." Machines may continue to blue screen after they reboot. This problem only appears to occur on Windows XP machines." The affected products included Symantec Endpoint Protection 12.1 and its small-business and cloud-based variants, all of which are centrally managed products for corporate IT departments, and the consumer products Norton 360, versions 4 through 6, and Norton 2010, 2011 and 2012. All those products use SONAR, Symantec's behavioral-based malware detection software. The faulty update was a malware-definition update, which adds to the library of known malware, not a software update. More details here: http://www.securitynewsdaily.com/2075-symantec-xp-crash.html
Deleted User


Trotsky	Jul 18 2012, 04:29 AM Post #2
Big City Boy Posts: 38,319 Group: Member Member #79 Joined: September 8, 2005	Well, After 15 years with Symantec/Norton I FINALLY got out from under. Now I use Windows Essentials and it is MUCH less bother. Just in time apparently, although I am now running Windows 7 (for the next 10 years.)



wildie	Jul 18 2012, 10:19 AM Post #3
Veteran Member Posts: 12,173 Group: Member Member #442 Joined: October 11, 2006	Trotsky Jul 18 2012, 04:29 AM Well, After 15 years with Symantec/Norton I FINALLY got out from under. Now I use Windows Essentials and it is MUCH less bother. Just in time apparently, although I am now running Windows 7 (for the next 10 years.) The first thing that I have always done when setting up a new computer for friends, is remove the A/V programs that are loaded by the manufacturer. Ever since MSE became available I've been using this without problem. Norton/Symantec must really be 'pissed' with MS for providing this free!



Trotsky	Jul 18 2012, 12:44 PM Post #4
Big City Boy Posts: 38,319 Group: Member Member #79 Joined: September 8, 2005	Quote: The first thing that I have always done when setting up a new computer for friends, is remove the A/V programs that are loaded by the manufacturer. I took the Symantec freebie with the new computer but was PISSED to find it was only 30 days. But REMOVING the Norton Security Suite is no mean feat. It is more tightly screwed in than the roots of a weeping willow. Yeah, Microsoft gave Symantec the kiss of death. I'm surprised they didn't go running to the courts.



wildie	Jul 18 2012, 02:22 PM Post #5
Veteran Member Posts: 12,173 Group: Member Member #442 Joined: October 11, 2006	Trotsky Jul 18 2012, 12:44 PM Quote: The first thing that I have always done when setting up a new computer for friends, is remove the A/V programs that are loaded by the manufacturer. I took the Symantec freebie with the new computer but was PISSED to find it was only 30 days. But REMOVING the Norton Security Suite is no mean feat. It is more tightly screwed in than the roots of a weeping willow. Yeah, Microsoft gave Symantec the kiss of death. I'm surprised they didn't go running to the courts. If my memory is still functioning correctly, Norton has an uninstall program on its website for removal of their suite. I have never used it, so I'm not 100% sure!



Delphi51	Jul 18 2012, 06:09 PM Post #6
Member title Posts: 13,967 Group: Administration Member #441 Joined: October 10, 2006	I keep a current copy of Norton Removal handy; have used it many times. It works. Avira demanded to be updated a few days ago, so I turned the darn thing off. It has never found a virus so why did I run it for years? I got my credit card out to buy Malwarebytes Pro, then wondered why I wanted to run that all the time when I never see viruses. I think I will just run Malwarebytes free occasionally.



Trotsky	Jul 18 2012, 11:53 PM Post #7
Big City Boy Posts: 38,319 Group: Member Member #79 Joined: September 8, 2005	Yeah, the Norton Removal Tool "works" to the tune of leaving about 50 files called Norton or Symantec on the computer. Anyone who doesn't believe me needs only to put the terms "Norton" and then "Symantec" into search and just WATCH how much pops up. Then do the same for REGEDIT and you will be astounded how much remains in the Registry. I nervously pulled every remaining file out MANUALLY AFTER running the Norton Removal Tool and it was a chore, but I didn't do any damage. This happened under WIN XP, WINDOWS 7, and even WIN Me...I cannot remember WIN 95 (and I skipped WIN 98) Norton screws itself in tighter than a Nubian with a virgin. Edited by Trotsky, Jul 18 2012, 11:57 PM.



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