Wireless code gives customers new rights starting today

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Wireless code gives customers new rights starting today
Topic Started: Dec 4 2013, 02:00 AM (604 Views)
Darcie	Dec 4 2013, 02:00 AM Post #1
Skeptic Posts: 31,154 Group: Member Member #714 Joined: March 30, 2010	Quote: Cellphone customers will get caps on their excess data and roaming fees and other new rights starting today, under the CRTC's new Wireless Code of Conduct. The code, which will apply to all new contracts signed starting Monday and to all contracts by June 3, 2015, allows customers to cancel contracts at no cost after a maximum of two years. http://www.cbc.ca/news/technology/wireless-code-gives-customers-new-rights-starting-today-1.2448037?cmp=rss Why the delay in implementation?

Replies:
Dialtone	Dec 4 2013, 02:53 PM Post #16
Gold Star Member Posts: 7,190 Group: Member Member #721 Joined: April 1, 2010	wildie Dec 4 2013, 12:53 PM But how does this compare with wireline phone service, Fred! Wireline has physical assets such as poles, terminals, repeaters, carrier systems, remote digital distributers, digital central offices etc. The list goes on and on. The wireline network has of course been put in place over the course of time and in fact is probably been paid for years ago. However, its value is many times over what the cost of the cell network would be. The real reason for the disparity is that the CRTC controls the cost of wireline service, whereas the cell service has no control and the providers are free to charge what ever the traffic will bear! The companies responsible for wireline phone service such as Bell and Telus are mandated to maintain and provide this service . A lot of the costs of wireline service provided by Bell and Telus is presently offset by services such as Cellular, Data leases, etc. As I recall about 15 years ago when all the rage was interconnects who wanted to get into the wireline business, the big Telcos were ordered by the brain dead CRTC to provide secure service rooms in all the Central Offices that allowed the interconnects access to the Telco's in ground cable and subscriber lines. How many interconnects are alive and thriving today.. know any ? For the big Telcos the CRTC is an anchor, IMO the CRTC wants control of any and all competition, you don't see the CRTC in it's form in the US, controlling prices and saying who is allowed to compete. Studies have been done, and as much as some like to postulate that the US has better prices, ( http://s7.zetaboards.com/Worldwide_Seniors/single/?p=8625689&t=8875934 ) this is not the case. http://www.theglobeandmail.com/report-on-business/canadians-pay-less-for-cellphone-service-than-americans/article13006339/ We in Canada should be thankful for one of the best telecommunication networks in the world, I'm sure even if it was free there would be those who would complain about it. Edited by Dialtone, Dec 4 2013, 04:23 PM.



wildie	Dec 4 2013, 04:48 PM Post #17
Veteran Member Posts: 12,173 Group: Member Member #442 Joined: October 11, 2006	Dialtone Dec 4 2013, 02:53 PM wildie Dec 4 2013, 12:53 PM But how does this compare with wireline phone service, Fred! Wireline has physical assets such as poles, terminals, repeaters, carrier systems, remote digital distributers, digital central offices etc. The list goes on and on. The wireline network has of course been put in place over the course of time and in fact is probably been paid for years ago. However, its value is many times over what the cost of the cell network would be. The real reason for the disparity is that the CRTC controls the cost of wireline service, whereas the cell service has no control and the providers are free to charge what ever the traffic will bear! The companies responsible for wireline phone service such as Bell and Telus are mandated to maintain and provide this service . A lot of the costs of wireline service provided by Bell and Telus is presently offset by services such as Cellular, Data leases, etc. As I recall about 15 years ago when all the rage was interconnects who wanted to get into the wireline business, the big Telcos were ordered by the brain dead CRTC to provide secure service rooms in all the Central Offices that allowed the interconnects access to the Telco's in ground cable and subscriber lines. How many interconnects are alive and thriving today.. know any ? For the big Telcos the CRTC is an anchor, IMO the CRTC wants control of any and all competition, you don't see the CRTC in it's form in the US, controlling prices and saying who is allowed to compete. Studies have been done, and as much as some like to postulate that the US has better prices, ( http://s7.zetaboards.com/Worldwide_Seniors/single/?p=8625689&t=8875934 ) this is not the case. http://www.theglobeandmail.com/report-on-business/canadians-pay-less-for-cellphone-service-than-americans/article13006339/ We in Canada should be thankful for one of the best telecommunication networks in the world, I'm sure even if it was free there would be those who would complain about it. Quote: were ordered by the brain dead CRTC to provide secure service rooms in all the Central Offices that allowed the interconnects access to the Telco's in ground cable and subscriber lines. These company's paid rent for these facilities. I remember a fight ensued between a telco employee and a interconnect company employee. A special series of meeting were instigated to inform us that these company's were very GOOD customers and we shud respect them as such! Here in ON. company's still rent fascilities from Bell at wholesale rates and resell o others. One of these company's is TELUS. I expect that Telus does the same in the west. Edited by wildie, Dec 4 2013, 04:56 PM.



Dialtone	Dec 4 2013, 05:07 PM Post #18
Gold Star Member Posts: 7,190 Group: Member Member #721 Joined: April 1, 2010	The rent was only paid after the interconnects actually had customers in the COs. In Alberta (and probably in Bell land as well) there are many Central Offices with Interconnect rooms without a single interconnect company line. The rooms were put in at the expense of the company (Telus, Bell) and at a considerable expense that was never recovered. As for Bell and Telus, I expect one day we'll have a company called Belus, in fact inside rumours say the wheels were in progress a few years ago but got scuttled. George Cope and Darren Entwhistle are good friends, in fact Cope used to work for Telus. Oh well, I guess we're a bit off track with the original topic.



Delphi51	Dec 4 2013, 06:32 PM Post #19
Member title Posts: 13,967 Group: Administration Member #441 Joined: October 10, 2006	The delay is to let existing contracts end; you can't end the customer's obligation to pay for an $800 phone in 36 monthly payments before he is finished. To be fair, Canadian cellular calls for a lot of towers away from population centers so costs may be higher. But they are doing well. What bugs me is the lies (the smart phone is free and you didn't buy it so you must give it back at the end of the contract) and the sneaky fees (over your contract gigabytes; you have to pay ten times the regular rate). Telus charges DW $8 a month for call display while I get it free with my 7/11 store phone with no contract. No wonder we love to hate them.



friendshipgal	Dec 5 2013, 04:04 AM Post #20
Guess everyone wants their own Trudashians Posts: 12,815 Group: Member Member #241 Joined: February 12, 2006	I haven't heard about having to give the phone back at the end of the contract oooh 02 Also if you have a new one don't have it unlocked until the warranty is up as doing so voids the warranty. I looked into it thinking I could do that and just buy a U.S. chip, will have to wait. However, it's cheaper to buy a $10.00 tracfone with 120 mins. for $15.00 . Talking about cell towers in the boonies. We had hoped for a new cell tower in our area but are now grateful we don't have one. Once a cell tower comes in then the smart meters would be activated. No cell tower, no smart meters. :MapleLeaf: I'm quite pleased with the new regs. they seem pretty well done to me, no complaints.



Trotsky	Dec 5 2013, 04:33 AM Post #21
Big City Boy Posts: 38,319 Group: Member Member #79 Joined: September 8, 2005	What is a cell phone? :angelwand:



Olive Oil	Dec 5 2013, 04:49 AM Post #22
Gold Star Member Posts: 4,747 Group: Member Member #785 Joined: June 10, 2010	I have a "dumb" phone from Fido through Costco store. It is a two year contract but the number of calls and texting are very limited. Suits me fine for the few calls I make with it and it's only l6.50 a month with tax included. . My daughter has another year to go on her smart phone and we stopped at a MTS kiosk yesterday to ask if there's anything she can do to speed things up as she wants a different phone. The fellow said that if she calls in and hems and haws, they will often cut the contract time left by about 6 months. Worth a try!



wildie	Dec 5 2013, 06:11 AM Post #23
Veteran Member Posts: 12,173 Group: Member Member #442 Joined: October 11, 2006	Dialtone Dec 4 2013, 05:07 PM The rent was only paid after the interconnects actually had customers in the COs. In Alberta (and probably in Bell land as well) there are many Central Offices with Interconnect rooms without a single interconnect company line. The rooms were put in at the expense of the company (Telus, Bell) and at a considerable expense that was never recovered. As for Bell and Telus, I expect one day we'll have a company called Belus, in fact inside rumours say the wheels were in progress a few years ago but got scuttled. George Cope and Darren Entwhistle are good friends, in fact Cope used to work for Telus. Oh well, I guess we're a bit off track with the original topic. In the mid 90s when Bell was dumping employee's by the thousands, Telus was scooping then up for their own eastern expansion! I have many former workmates that are now employed by Telus. Bell changed their policy and decided that the company would be split into separate profit groups. So I doubt that a meld of the two wil happen! Edited by wildie, Dec 5 2013, 05:15 PM.



wildie	Dec 5 2013, 06:17 AM Post #24
Veteran Member Posts: 12,173 Group: Member Member #442 Joined: October 11, 2006	friendshipgal Dec 5 2013, 04:04 AM I haven't heard about having to give the phone back at the end of the contract oooh 02 Also if you have a new one don't have it unlocked until the warranty is up as doing so voids the warranty. I looked into it thinking I could do that and just buy a U.S. chip, will have to wait. However, it's cheaper to buy a $10.00 tracfone with 120 mins. for $15.00 . Talking about cell towers in the boonies. We had hoped for a new cell tower in our area but are now grateful we don't have one. Once a cell tower comes in then the smart meters would be activated. No cell tower, no smart meters. :MapleLeaf: I'm quite pleased with the new regs. they seem pretty well done to me, no complaints. Quote: Once a cell tower comes in then the smart meters would be activated. No cell tower, no smart meters. Are you sure about this? I have two places on Smart meters and they operate on the local utility lines. If you live in a remote area, perhaps the cell network could be utilized!



lilal	Dec 5 2013, 06:22 AM Post #25
Blue Star Member Posts: 1,545 Group: Member Member #206 Joined: February 2, 2006	Trotsky Dec 5 2013, 04:33 AM What is a cell phone? :angelwand: It's that little black thing that is kept in the car glove compartment for emergencies. laugh123



Darcie	Dec 5 2013, 06:25 AM Post #26
Skeptic Posts: 31,154 Group: Member Member #714 Joined: March 30, 2010	Trotsky Dec 5 2013, 04:33 AM What is a cell phone? :angelwand: It is kept in my pocket and I can be found whenever people want me, I can take pictures of things that may interest others and send it to them. If they like it I can purchase it. I also can phone 911 when there are emergencies on the road.



Dana	Dec 5 2013, 06:28 AM Post #27
WWS Hummingbird Guru & Wildlife photographer extrordinaire Posts: 13,054 Group: Member Member #830 Joined: March 23, 2011	Trotsky Dec 5 2013, 04:33 AM What is a cell phone? :angelwand: Something people with cars can't seem to live without.



Darcie	Dec 5 2013, 06:30 AM Post #28
Skeptic Posts: 31,154 Group: Member Member #714 Joined: March 30, 2010	Know lots of people with no cars who live only with cell phones, they do well without land lines.



friendshipgal	Dec 5 2013, 06:32 AM Post #29
Guess everyone wants their own Trudashians Posts: 12,815 Group: Member Member #241 Joined: February 12, 2006	wildie Dec 5 2013, 06:17 AM Are you sure about this? I have two places on Smart meters and they operate on the local utility lines. If you live in a remote area, perhaps the cell network could be utilized! Pretty much. The place I'm talking about is on a lake north east of Toronto, no cell phone service at all and the smart meters are not operating yet. There's talk about two cell towers coming but I don't think they will be close enough for us. Yeah !! Talking about cars, don't forget you can use blue tooth now to use your cell phone hands free in the car.



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