| You are currently viewing our forum as a guest. This means you are limited to certain areas of the board and that there are some features you can't use or read. We are an active community of worldwide senior members participating in chat, politics, travel, health, blogging, graphics, computer issues & help, book club, literature & poetry, finance discussions, recipe exchange and much more. Also, as a member you will be able to access member only sections, many features, send personal messages, make new friends, etc. Registration is simple, fast and completely free. Why not register today and become a part of the group. Registration button at the very top left of the page. Thank you for stopping by. Join our community! In case of difficulty, email worldwideseniors.org@gmail.com. If you're already a member please log in to your account to access all of our features: |
| Antivirus Renewal? | |
|---|---|
| Topic Started: Dec 21 2013, 12:44 PM (883 Views) | |
| Dialtone | Dec 22 2013, 08:54 AM Post #16 |
|
Gold Star Member
|
DL, open your control panel, then windows defender. You should have a green check, and an onscreen message saying your PC is being monitored and protected. |
|
|
|
| Dialtone | Dec 22 2013, 08:58 AM Post #17 |
|
Gold Star Member
|
Beside my previous post above, don't know if you saw my reply about your other problem of having to log in when your computer comes out of sleep mode. Have a look at this http://s7.zetaboards.com/Worldwide_Seniors/single/?p=8632162&t=8878878 |
|
|
|
| Darcie | Dec 22 2013, 09:30 AM Post #18 |
|
Skeptic
|
DT, I have to smile everytime I see your new avatar, he is so precious and needy. laugh123
Edited by Darcie, Dec 22 2013, 09:31 AM.
|
|
|
|
| Dialtone | Dec 22 2013, 09:39 AM Post #19 |
|
Gold Star Member
|
Just as long as you're smiling, that's the main thing. :santawink.gif: |
|
|
|
| dogleg | Dec 22 2013, 10:08 AM Post #20 |
|
Super Poster
|
DT : Thanks. Yes it shows it is activated. Now for the rest of the story. I tried to delete Norton but couldn't so I contacted the Gateway cust. help chat (New Delhi) and he said he can't get rid of it either. Upon further search he found over twenty entries in my 'RUNDLL process information files'. Evidently someone has access to my computer. Now what do I do? The nightmare continues. |
|
|
|
| reactivate | Dec 22 2013, 10:13 AM Post #21 |
|
Gold Star Member
|
Go to the Norton site and do a search on their site for "Norton Removal Tool". It is a tool that will remove all traces of any Norton product. |
|
|
|
| Dialtone | Dec 22 2013, 10:35 AM Post #22 |
|
Gold Star Member
|
I doubt anyone has access to your computer other than you. DLLs (Dynamic Link Libraries ) are necessary for the running of your PC, so I have no idea what Sandeep was trying to tell you. http://support.microsoft.com/kb/815065 As per Reactivates advice, download the Norton Removal tool, at https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us (step 1). Once all is done, go into your Windows Defender and do a complete scan. |
|
|
|
| campy | Dec 22 2013, 10:56 AM Post #23 |
|
Handyman Extraordinaire
|
Sandeep was trying to get you to let him fix your computer for a fee. So he tells you that you have all those twenty entries that are perfectly normal. |
|
|
|
| dogleg | Dec 22 2013, 11:03 AM Post #24 |
|
Super Poster
|
LOL. Could be my man in Delhi was trying to run a scam on me. He said there would normally be only one or two DLL in the registry and for a couple hundred bucks they would 'try' to fix it. I have too many miles on me to get caught in that game. I will go to the Norton site to find out how to get rid of their code. What a corrupt system this internet has become. If bricks and mortar businesses tried to operate like these thugs do they would all be in crowbar hotel. |
|
|
|
| FuzzyO | Dec 22 2013, 11:35 AM Post #25 |
|
Wildie provided the link for you Dogleg. |
|
|
|
| dogleg | Dec 22 2013, 11:48 AM Post #26 |
|
Super Poster
|
Yes dead on. |
|
|
|
| Trotsky | Dec 22 2013, 01:14 PM Post #27 |
|
Big City Boy
|
Yeah, I like the MR. BEAN also. I get viruses caught and removed all the time. Reminds me to run a full scan. I have them scheduled automatically for 3AM on Wed. but the computer is almost always off at that time. |
|
|
|
| wildie | Dec 22 2013, 02:56 PM Post #28 |
|
Veteran Member
|
Defender has a APP in Control Panel! Click on it and when it opens it will state its status! |
|
|
|
| Trotsky | Dec 22 2013, 04:56 PM Post #29 |
|
Big City Boy
|
Ran Full Scan. Yep, another one" Level SEVERE THREAT Exploit: HTML/frameRef.AA "Cleaned It"...with MSE |
|
|
|
| campy | Dec 22 2013, 04:56 PM Post #30 |
|
Handyman Extraordinaire
|
They are not supposed to do that. They are supposed to represent the company you contact. This is a scam. Unless you report them they get away with it. |
|
|
|
| 1 user reading this topic (1 Guest and 0 Anonymous) | |
| Go to Next Page | |
| « Previous Topic · SOFTWARE & HARDWARE · Next Topic » |