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Rogers bill ruins credit rating of man who doesn't have Rogers account
Topic Started: Jan 19 2014, 06:09 AM (106 Views)
Dana
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WWS Hummingbird Guru & Wildlife photographer extrordinaire
If I had to choose a cell phone provider it surely wouldn't be Rogers!

http://www.cbc.ca/news/canada/rogers-bill-ruins-credit-rating-of-man-who-doesn-t-have-rogers-account-1.1959175
Quote:
 
Dave Johnson, 61, of Pembroke, Ont. got a bill in 2010 from a collection agency working on behalf of Rogers Wireless. It suggested he was in arrears for over $5,400.

But Johnson didn’t owe the money. He called the collection agency and thought he straightened it out.

“They said, you’ve never had a Rogers cell phone, so we’ll make this go away," Johnson said.
Problem didn't go away

But the problem didn’t go away. It ended up on his credit record and he was turned down for a couple of credit cards.
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Dana
Jan 19 2014, 06:09 AM
If I had to choose a cell phone provider it surely wouldn't be Rogers!

http://www.cbc.ca/news/canada/rogers-bill-ruins-credit-rating-of-man-who-doesn-t-have-rogers-account-1.1959175
Quote:
 
Dave Johnson, 61, of Pembroke, Ont. got a bill in 2010 from a collection agency working on behalf of Rogers Wireless. It suggested he was in arrears for over $5,400.

But Johnson didn’t owe the money. He called the collection agency and thought he straightened it out.

“They said, you’ve never had a Rogers cell phone, so we’ll make this go away," Johnson said.
Problem didn't go away

But the problem didn’t go away. It ended up on his credit record and he was turned down for a couple of credit cards.
This person that had his credit ruined needs to deal with the credit rating agency. If he doesn't then he will not be cleared. He needs to get a letter from Rogers stating the money is not owed to them. I had a similar problem with Bell who overcharged me for quite a large sum ... eventually I got them to pay me back the money but it was a lot of hassle.
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