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People who say they are being prevented from visiting family members at long-term care facilities in Alberta, but not told why, are asking the government to step in.

"I was threatened by the physician," said Huguette Hebert.

She claims she was banned for a day from seeing her husband staying at a Covenant Health facility in Edmonton after she asked to stay in the room while he was changed.

Hebert said she wanted to check for bedsores.

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"It's time that somebody does something at the government level, like the minister of health," she said at a news conference Thursday. "You know my name, I really request that you intervene now."

Hebert is one of many Albertans who've had problems seeing their loved ones at continuing care facilities, says lobby group Public Interest Alberta.